F&B/Bar Staff

Job Summary

GORSE HILL is looking for an enthusiastic and passionate individual to join their team as a food and beverage assistant.

Working between 10 - 35 hours per week on a zero hour contract the ideal candidate will have a positive attitude, possess excellent customer service skills and be an outstanding ambassador to the hotel.

The ideal candidate must be flexible and able to work early shifts and late shifts.

Gorse Hill is a 50 bedroom hotel with extensive conference facilities and a large bar and restaurant.

As the face of the food and beverage department you will be serving our guests with breakfast lunch and dinner, setting up conference rooms and serving in weddings parties and events.

If you have the ambition and the drive to work, learn and develop then the GORSE HILL will be the perfect opportunity to grow in the hospitality industry.

Responsibilities and Duties

·        Serve our guests breakfast lunch and dinner

·        Serve behind the bar

·        Keep the department at a high level of cleanliness

·        Set up for events

·        Serve in functions

 

Personal Skills

·        Positive attitude

·        Willingness to learn

 

In return we will offer colleague rate to other hotels in the group, Free Gym, Career progressions, Meals on duty, etc.

If this sounds like you, please submit your CV to hr@gorsehillsurrey.com 

Kitchen Assistant

Job Summary

Gorse Hill Hotel in Woking is looking for a Kitchen Assistant to join a small and enthusiastic team. The successful candidate will ensure delivery of great customer service at best possible cost within hotel guidelines and satisfying legal requirements and maintain a safe and clean environment within kitchen also, to ensure all cleaning schedules are adhered to comply with Health & Safety.

Responsibilities

·        Ensure basic cleaning jobs are carried out as quickly as possible.

·        Collect and wash up pots and pans.

·        Clean food preparation areas and equipment, in addition to crockery and cutlery.

·        Unload food and equipment deliveries.

·        Keep the storeroom organised.

·        Keep work surfaces, walls and floors clean and sanitized.

·        To attend a service briefing at the beginning of each shift and a handover at the end of each shift

·        Build productive working relationships with guests and colleagues

·        Ensure clear and accurate communication between departments to allow all requests to be met on time and to the expected standards

·        Assist in maintaining the cleanliness of the department

·        Wear the appropriate clothing for the role and maintain a high standard of personal grooming

 

Personal skills

·        Must be efficient, organised and self-motivated

·        Have a good personal standard projecting a professional image at all times

 

In return we will offer colleague rate to other hotels in the group, Free Gym, Career progressions, Meals on duty, etc.

If this sounds like you, please submit your CV to hr@gorsehillsurrey.com  

Receptionist (Mat Cover)

Job Summary

Gorse Hill Woking is looking for an enthusiastic, bubbly person to join our team.

Responsibilities

  • Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries
  • Ensure smooth check-in and check-out of guests, following company guidelines at all times.
  • When manning switchboard ensure, where possible, that all calls are answered within three rings and all queries are handled effectively

·        Be punctual, smart, correctly uniformed, and polite, courteous and helpful to guests at all times.

 

·        Handle floats and takings accurately and correctly.

 

·        Anticipate customer needs wherever possible, and to react to these to enhance customer satisfaction.

 

·        To be fully conversant with facilities, services and promotions offered by the hotel, and where possible to pass this information on to the guest whenever the opportunity arises.

 

Personal skills

·        Excellent Verbal and Written communication

·        Professional personal presentation

·        Knowledge of Opera

·        Telephone Skills

·        Microsoft Office Skills

·        Listening skills

·        Professionalism

·        Customer Service orientation

·        Excellent organizational and planning skills

·        Handles Pressure

·        Attention to detail

·        Initiative

·        Reliability

 

In return we will offer colleague rate to other hotels in the group, Free Gym, Career progressions, Meals on duty, etc.

If this sounds like you, please submit your CV to hr@gorsehillsurrey.com