F&B/Bar Staff

 
Job Summary
GORSE HILL is looking for an enthusiastic and passionate individual to join their team as a food and beverage assistant.
Working between 10 - 35 hours per week on a zero hour contract the ideal candidate will have a positive attitude, possess excellent customer service skills and be an outstanding ambassador to the hotel.
The ideal candidate must be flexible and able to work early shifts and late shifts.
Gorse Hill is a 50 bedroom hotel with extensive conference facilities and a large bar and restaurant.
As the face of the food and beverage department you will be serving our guests with breakfast lunch and dinner, setting up conference rooms and serving in weddings parties and events.
If you have the ambition and the drive to work, learn and develop then the GORSE HILL will be the perfect opportunity to grow in the hospitality industry.
 
Responsibilities and Duties
·        Serve our guests breakfast lunch and dinner
·        Serve behind the bar
·        Keep the department at a high level of cleanliness
·        Set up for events
·        Serve in functions
 
Personal Skills
·        Positive attitude
·        Willingness to learn
 
In return we will offer colleague rate to other hotels in the group, Free Gym, Career progressions, Meals on duty, etc.
If this sounds like you, please submit your CV to hr@gorsehillsurrey.com 

Kitchen Assistant

 
Job Summary
Gorse Hill Hotel in Woking is looking for a Kitchen Assistant to join a small and enthusiastic team. The successful candidate will ensure delivery of great customer service at best possible cost within hotel guidelines and satisfying legal requirements and maintain a safe and clean environment within kitchen also, to ensure all cleaning schedules are adhered to comply with Health & Safety.
 
Responsibilities
·        Ensure basic cleaning jobs are carried out as quickly as possible.
·        Collect and wash up pots and pans.
·        Clean food preparation areas and equipment, in addition to crockery and cutlery.
·        Unload food and equipment deliveries.
·        Keep the storeroom organised.
·        Keep work surfaces, walls and floors clean and sanitized.
·        To attend a service briefing at the beginning of each shift and a handover at the end of each shift
·        Build productive working relationships with guests and colleagues
·        Ensure clear and accurate communication between departments to allow all requests to be met on time and to the expected standards
·        Assist in maintaining the cleanliness of the department
·        Wear the appropriate clothing for the role and maintain a high standard of personal grooming
 
Personal skills
·        Must be efficient, organised and self-motivated
·        Have a good personal standard projecting a professional image at all times
 
In return we will offer colleague rate to other hotels in the group, Free Gym, Career progressions, Meals on duty, etc.
If this sounds like you, please submit your CV to hr@gorsehillsurrey.com  

Sales & Events Coordinator - Gorse Hill, Surrey

Term: Permanent

Hours : Full-time(45 hours) and Part-Time(20 hours)

Gorse Hill Hotel in Woking is looking for an experienced Sales & Events Coordinator to join their enthusiastic team. This role will be varied and demanding suited to a hardworking and highly organised person who can work on their own initiative. The successful candidate will have proven experience in sales with the knowledge of Opera, MS Outlook and Word.

Build strong working relationships with your clients & effectively manage the diary to maximise revenue. You will also actively seek client feedback and sales leads wherever possible.

Responsibilities

Primary

  • Positively approach all sales opportunities in order to maximise sales and revenue by yielding the business in order to achieve the Hotel’s sales plan.
  • Consistently deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings.
  • Exercise efficient diary management in order to manage the yield within the conference office.
  • Develop and maintain sales information through Opera Sales and Catering following the Company guidelines.
  • Attend any communication meetings where appropriate to represent the sales & events department.
  • Help host the weddings fairs or any other corporate events to promote the hotelEnsure all conference billing has clear instructions and clients have credit or pre payments are received
  • Produce table plans and place settings etc. for events.
  • Help manage all administration for the Conference Sales & Events Office.
  • Liaise with external suppliers ensuring the supply of their goods and services meet the requirements of the clients, and charges are passed on accordingly.
  • Stay aware of the services and facilities offered by the competitor hotels in order to promote your hotel to its full potential.
  • To use our in-house system for all of your bookings, creating proposals, written confirmations & function sheets.
  • Host Show rounds, final detail appointments and participate in Meet & Greet activities

Skills/experience

Essential

  • Excellent Maths and English
  • Sales experience
  • Knowledge of Opera
  • Microsoft office – word, excel, outlook etc.
  • Worked within hotel industry

General qualities

  • Excellent written and oral communication – must be confident and articulate
  • Creative – originality and new ideas highly valued
  • Eye for design with high attention to detail
  • Well organised - ability to work under pressure and to deadlines and targets, with a flexible and adaptable approach to work.
  • A can do attitude, team player, spirited & relentless in your objectives
  • Great organisational and administrative skills

Job Types: Full-time, Part-time

Salary: £17,000.00 /year

If this sounds like you, please submit your CV to hr@gorsehillsurrey.com