Careers at Gorse Hill

Gorse Hill is a spectacular countryside Mansion House Hotel situated in the green heart of Surrey just outside of Woking. Our property provides superior hotel accommodation and event/function space that's perfect for short breaks and holidays, meetings and conferences, wedding and events or for anything else in between.

Explore our range of exciting jobs available. A passion for excellence, a can do attitude and a willingness to learn is essential. This is a fantastic opportunity for enthusiastic people be part of a growing brand of unique properties.

To enquire about vacancies please contact our Human Resources Manager ensuring you attach your CV via email to Nikki Braidwood: HR@active-hospitality.com

Salmon spring roll from the restaurant menu at Gorse Hill in Surrey

Sous Chef

Salary: £32,000 | We are looking for a dynamic hotel Sous Chef to join the Team.

You will be responsible for:

  • Directing the food preparation process and delegating tasks
  • Cooking and preparing high-quality dishes
  • Assisting the Head Chef to create menu items and recipes and developing dishes
  • Supervising all kitchen stations
  • Supervising, motivating and working closely with other Chefs of all levels
  • Being responsible for health and safety
  • Being responsible for food hygiene practices
  • Ensuring food quality and excellent standards are maintained for all dishes created
  • Assisting with determining food inventory needs, stocking and ordering
  • Ensuring the kitchen meets all regulations including sanitary and food safety guidelines

This is a fantastic opportunity for a Sous Chef to be part of a growing brand of unique properties.

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Wedding breakfast set up in the garden suite at Gorse Hill in Woking

Senior Weddings Coordinator | Full Time

A fantastic opportunity has arisen for an enthusiastic Senior Weddings Coordinator to join our team at our stunning venue - Gorse Hill Hotel in Woking. This critical role will be varied and suit a dedicated and highly organised person who can work on their own initiative. Hours are 45 hours per week - Tuesday to Saturday. Salary: £32,000 pa + tips.

We are ideally looking for someone that has previous experience working in a similar role who is enthusiastic about weddings.
The ideal candidate will be highly customer focused team player with a positive demeanour and can-do attitude. The ability to work under pressure whilst displaying a keen eye for detail and excellent communication are key to this role alongside a warm and genuine approach.

Key Responsibilities

  • Responding to and sending proposals to wedding enquiries received via our website, email or telephone, whilst upselling on every occasion to maximise revenue
  • Following up on enquiries, and conducting showrounds (both pre-booked and walk in’s) to company standards to convert enquiries into bookings, whilst ensuring the commerciality of each event via optimum diary management
  • Completion of wedding contracts with highest level of accuracy to ensure a superior customer experience and overall successful event
  • Plan & execute details of the wedding via function sheets in a timely and highly accurate manner, from enquiry through to completion whilst working closely with both the wider sales and operational teams including the Operations / Wedding Manager running the event on the day
  • Assisting with planning and hosting of Wedding Fairs, Open Evenings, and Menu Showcase Evenings
  • Building and maintaining relationships with suppliers
  • Key qualities and experience
  • Previous experience in a similar role
  • Good knowledge of OPERA is an advantage, but not essential
  • Excellent written and oral communication
  • Creative – originality and new ideas highly valued
  • Well organised with high attention to detail
  • Well presented
  • Evening & weekend working will be required in line with business needs & operations.

Additional Benefits:

  • Employee Referral Scheme
  • Employee Rewards/Discount Platform (Hospitality Rewards)
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Receptionist at Gorse Hill in Woking

Receptionist | Full Time

45 hpw | Up to £27,000 | To include shift work & weekends

Duties:

  • You will be working within our strong team providing important customer interaction for all parts of the hotel – via telephone, email and face-to-face.
  • Greeting people, fully checking-in and checking-out guests, taking hotel payments, assisting the reservations department with bookings, and ensuring the best guest experience from the first point of contact.
  • Striving for excellence, you will ensure that every guest has a memorable experience from start to finish.
  • You will ensure first class presentation, exceptional communication skills, attention to detail and have a friendly personality
  • Continuously working to develop your skills through our outstanding training and development schemes to further your career
  • Maintain a positive, can-do attitude, even during extremely busy periods
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Conference wedding executive at Gorse Hill in Surrey

Conference Sales & Events Coordinator | Fixed Term & Permanent Roles

Sales experience of at least 2 years in a similar role, preferably in the Hospitality Industry, is essential. There is permanent position and fixed term contract from July 2024 for 1 year available, covering maternity absence.

Your main responsibilities will be the following:

  • We are ideally looking for someone that has previous experience working in a similar role who is enthusiastic about events management & coordination.
  • The ideal candidate will be highly customer focused team player with a positive demeanour and can-do attitude. The ability to work under pressure whilst displaying a keen eye for detail and excellent communication are key to this role alongside a warm and genuine approach.
  • Key Responsibilities
  • Responding to and sending proposals to conference & event enquiries received via our website, email or telephone, whilst upselling on every occasion to maximise revenue
  • Following up on enquiries, and conducting showrounds (both pre-booked and walk in’s) to company standards to convert enquiries into bookings, whilst ensuring the commerciality of each event via optimum diary management
  • Completion of conference & events contracts with highest level of accuracy to ensure a superior customer experience and overall successful event
  • Plan & execute details of the events via function sheets in a timely and highly accurate manner, from enquiry through to completion whilst working closely with both the wider sales and operational teams including the Operations Team running the event on the day
  • Assisting with planning and hosting of Open Evenings & other similar promotional events.
  • Building and maintaining relationships with suppliers
  • Key qualities and experience
  • Previous experience in a similar role
  • Good knowledge of OPERA is an advantage, but not essential
  • Excellent written and oral communication
  • Creative – originality and new ideas highly valued
  • Well organised with high attention to detail
  • Well presented

Salary: Up to £28,000 pa | 45 hours per week | Some evening & weekend work will be required if requested by the Sales Manager.

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Pork dish from the dinner menu at Gorse Hill in Surrey

Food & Beverage Supervisor | Full Time

As Food & Beverage Supervisor, you will be part of a Team of Food & Beverage service professionals to ensure guest expectations are exceeded, as a result of a seamless service delivery. You will be required to be flexible around all Food & Beverage areas including restaurant, bar, room service, al fresco dining and lounge and afternoon tea offering. As Food & Beverage Supervisor, you will also be required to support on weddings and special events. Whilst experience within a high end restaurant/bar/venue is desirable, a passion for excellence, a can do attitude and a willingness to learn is essential. Up to £28,000 per annum | 45 hours per week including weekends.

This is a fantastic opportunity for enthusiastic Food & Beverage Supervisors to be part of a growing brand of unique properties.

  • Experience within a Food & Beverage environment with strong food and drink knowledge
  • Confidence to manage a team
  • Customer service and excellent communication skills
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Housekeeping Assistant | Zero Hours

We are looking for a Housekeeping Assistant, on a zero-hour contract. As Housekeeping Assistant you will be responsible for the cleaning of our bedrooms, suites and public areas. You will need excellent attention to detail, high standards of cleanliness and take real pride in your work. Previous housekeeping experience in a hotel is preferred, although cleaning experience gained in other industries will be considered. Pay: Up to £11.44 per hour
 

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